Privacy Policy

Effective Date: November 19, 2025

Summary

At Spectro Cloud, we value your privacy and protect your personal information. This policy explains what we collect, how we use it, and your choices. We collect data to provide and improve our products and services — never to sell or train AI models.

We use cookies to enhance site functionality and performance, with consent required for non-essential cookies in our EU SaaS offering. We apply strong security measures and keep data only as long as necessary for legal or business needs.You can access, update, or delete your information and manage marketing preferences anytime by contacting privacy@spectrocloud.com.

Introduction
Personal Information We Collect
How We Use Your Personal Information
Cookies, Tracking Technologies, an Interest-Based Advertising
Spectro Cloud’s Security Posture & Measures Taken
Minors
How Long Does Spectro Cloud Keep Your Data?
Your Privacy Choices and Rights
How to Contact Spectro Cloud
Changes to the Policy

I. Introduction

At Spectro Cloud, data privacy is important to us. This Spectro Cloud Privacy Policy (“Privacy Policy”) describes our personal information practices, including how we may collect, process, and disclose personal information from you or that you may provide on our website or through the online properties and products that we offer (collectively, the “Site” or “Sites”). Please take the time to read this Privacy Policy carefully in order to learn about your rights and choices regarding our processing of your personal information.

In this Privacy Policy, “Spectro Cloud,” “we,” “our,” and “us” each mean Spectro Cloud, Inc. and the applicable Spectro Cloud affiliate(s) involved in the processing activity. The addresses of our offices can be found at the end of this Privacy Policy. Any reference to “you” or “your” means the person or the entity using the Spectro Cloud Sites.

II. Personal Information We Collect

We may collect the following categories of personal information:

Category	Purpose	How We Collect
Identifiers, such as real name, unique personal identifier, online identifier, internet protocol address, and email address. Business identifiers include business name, email address, physical address, phone number, and business entity identifiers.	We use this personal information to assist in providing the products and services you specifically request or consent to and other uses or disclosures as you expressly consent to from time to time, or as required by law. We also collect this information to establish and maintain business relationships.	We collect this personal information from users who set up an account and who provide this information through use of our products and services.
Commercial information, such as records of products, property, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	We use this personal information to provide our products and services.	We collect this personal information through use of cookies and tracking technologies from visitors to our Site and from users who set up an account and use our products and services.
Internet or other similar network activity, such as browsing history, search history, and information on interaction with a website, application, or advertisement.	We use this personal information to personalize or customize your experience and our products, develop new features or services, and to improve the overall quality of our product offerings.	We collect this personal information through use of cookies and tracking technologies from visitors to our Site and from users who set up an account and use our products and services.
Geolocation data, such as physical location.	We use this personal information to personalize or customize your experience and our products, develop new features or services, and to improve the overall quality of our product offerings.	We collect this personal information through use of cookies and tracking technologies from visitors to our Site and from users who set up an account and use our products and services.
Professional or employment related information, such as role or title and current or past job history.	We use this personal information to personalize or customize your experience and our products, develop new features or services, and to improve the overall quality of our product offerings.	We collect this personal information through use of cookies and tracking technologies from visitors to our Site and from users who set up an account and use our products and services.
Personal records, such as name, signature, credit card information, or any other financial information. Personal records include the categories of personal information described in Cal. Civ. Code § 1798.80(e).	We use this personal information to provide our products and services.	We collect this personal information from users who set up an account and who provide this information through use of our products and services.
Technical information, about customer businesses that demonstrate or use our products and services such as infrastructure and cloud environment metadata, cluster configuration information, and operating system configuration information.	We use this business technical information to assist our customers in selecting, deploying, and supporting our products and services.	We collect this information directly from customers that demonstrate or purchase our products and services.

Spectro Cloud obtains the categories of personal information listed above from the following categories of sources:‍

‍Directly from you- For example, you provide your contact and professional information to us when you sign up to learn more about Spectro Cloud’s products and services, download content, register for an event, and visit our offices.

Automatically when you access our services- For example, Spectro Cloud uses cookies and other online tracking technologies to collect data when you visit our Site.
‍
‍Other Parties- For example, we may receive personal information from vendors who provide us with IT services, advertising services, or help facilitate our sales.

III. How We Use Your Personal Information

We may use or disclose the personal information we collect in the categories above for one or more of the following business purposes:

To provide our products and services to you
To provide, support, personalize, and develop our services, including to analyze and improve our services, better understand the functionality of our services, or provide a customized or personalized experience
To create, maintain, customers, and secure your account with us
To communicate with you, including to send marketing messages or to show you advertising, to notify you or new or enhanced products or services, and provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our response
To personalize your experience and to deliver content, product and service offerings relevant to your interest, including targeted offers and ads through our services or third-party sites
To help maintain the safety, security, and integrity of our services, databased, and other technology assets
To address issues that may arise, including notifying you of any issues with our services, investigating illegal activity, or protecting the safety and security of our services, customers, and others
For research, analysis, and product development
To operate a business, including, as necessary, for internal administrative purposes, recordkeeping and auditing, risk management, and to manage our relationships
To fulfill legal obligations, including complying with applicable laws, regulations, or legal processes, as well as industry standards and our company policies
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer
To manage contests or promotions, such as running contests or other special promotions
Spectro Cloud does not use collected customer data to train or otherwise develop AI models.

IV. Cookies, Tracking Technologies, and Interest-Based Advertising

We use cookies and similar technologies to understand how people use our Sites, improve performance, and offer a better experience.

Types of Cookies we use:

‍Essential cookies. These are necessary for the Site and our services to work properly - for example, to keep you logged in or secure your session.

‍Functional cookies. These cookies remember your preferences and enhance features. For example, they may store language choices or remember form inputs to make your experience more enjoyable.

Performance cookies. These help us understand how our Site performs. They collect information like page load times, error messages, and usage patterns. We use tools such as Google Analytics to learn how visitors interact with the Site so we can improve reliability and usability.

‍Targeting or advertising cookies. These help us understand the effectiveness of our marketing and may be used to show you relevant Spectro Cloud content on other websites. Some are set by our trusted advertising partners.

We may also use beacons or pixels (tiny tracking images) in emails or on our Site to help us understand engagement with out content - like wheather you opened an email or clicked a link.

Your Choices

You can manage your cookie preferences at any time by using the cookie banner on our site or clicking the “Privacy Settings” link at the footer of our Sites. Most browsers also let you block or delete cookies through their settings.

To opt out of interest-based advertising, you can use tools like:

Digital Advertising Alliance (DAA)’s self-regulatory opt-out page (aboutads.info/choices) and mobile application-based “AppChoices” download page (yourAdChoices.com | AppChoices).
Network Advertising Initiative (NAI)’s self-regulatory opt-out page (optout.networkadvertising.org)

Cookies in our EU SaaS
‍

For our EU SaaS offering, we do not use non-essential cookies or tracking technologies without your prior consent. Essential cookies required for this service to function are always active. Your organization can manage cookie preferences through the banner or settings available in the SaaS interface.

V. Spectro Cloud’s Security Posture & Measures Taken

Security is a critical priority for Spectro Cloud. We maintain a comprehensive information security program that contains industry-standard administrative, technical, and physical safeguards designed to prevent unauthorized access to personal information. However, no security system is perfect, and, due to the inherent nature of the Internet, we cannot guarantee that data, including personal information, is absolutely safe from intrusion or other unauthorized access by others. You are responsible for protecting your password(s) and maintaining the security of your devices and networks.

VI. Minors

Spectro Cloud’s Sites are not directed at minors under the age of 18 and those under 18 are not permitted to use the Sites. We do not knowingly collect personal information from minors. If we learn that we have collected the personal information of a minor, we will take steps to delete the information as soon as possible. If you are under the age of 18 you are not permitted to use Spectro Cloud Sites.

VII. How Long Does Spectro Cloud Keep Your Data?

We will retain your personal information for a period of time that is consistent with the original purpose of the data collection, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We determine the appropriate retention period for personal information by considering the amount, nature and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).

VIII. Your Privacy Choices and Rights

Your Privacy Choices

In the above sections, we describe how we may collect, use and share your personal information for providing relevant content and advertising. Below, we describe how you may unsubscribe, opt-out, or otherwise modify settings related to our processing of your personal information.

Direct Email Marketing. If you wish to withdraw from direct email marketing communications from Spectro Cloud, you may click the “unsubscribe” button in our emails or contact us at privacy@spectrocloud.com. Please note, you cannot unsubscribe from critical transactional emails that are related to your provision of our online Service (such as those related to security and your Spectro Cloud account).

Direct Marketing – Phone or Postal Mailings. If you wish to withdraw from phone call or postal mail marketing communications from Spectro Cloud, please request to do so by contacting us at privacy@spectrocloud.com.

Analytics. We use cookies to manage and improve our Site and to collect aggregate information about Site usage by all of our users. If you browse our Sites or register or otherwise submit information to us, we collect the data that your browser transmits to our server. You can interact with our Cookie Banner to opt-out of non-essential cookies.

Your European Privacy Rights

European Union Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal information and on the free movement of such data (“GDPR”), requires us as the data controller of the Sites to provide additional and different information about our data processing practices to data subjects in the European Economic Area (“EEA”). If you are accessing our Sites from a member state of the EEA, the following additional policies apply to you.

Legal Basis of Processing. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have a legal basis for doing so under applicable EU laws. This means we collect and use your personal information only where:

We need it to operate and provide you with our products and services, provide customer support and personalized features, and to protect the safety and security of our products and services;
It satisfies a legitimate interest of Spectro Cloud’s (which is not overridden by your data protection interests), such as for research and development, to provide information to you about our products and services that we believe you and your organization may find useful, and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to comply with a legal obligation.

Your personal information may be collected, transferred to, and stored by us in the United States, and by our affiliates and third parties that are based in other locations that are not subject to an adequacy decision by the European Commission or your local legislature and/or regulator, and that may not provide for the same level of data protection as your jurisdiction, such as the European Economic Area. We ensure that the recipient of your personal information offers an adequate level of data protection, for example, by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses for the transfer of data as approved by the European Commission (as described in Article 46 of the GDPR). As a U.S.-based company, Spectro Cloud, Inc. is subject to U.S. laws and must comply with them. In these cases, we will ensure that your privacy and other fundamental interests do not override our legitimate interests.

EU SaaS Data and GDPR

If your organization uses our EU SaaS offering, we act as a data processor on your behalf. This means we process personal information only according to your instructions and in line with the terms of your organization’s Data Processing Agreement (DPA) with us.

We host EU SaaS customer data in the European Union. If data is accessed or processed outside the EU (for example, by support teams), we use Standard Contractual Clauses (SCCs) or other approved contractual obligations and safeguards to ensure your data remains protected.

EU AI Act

We are monitoring developments under the EU Artificial Intelligence Act and will update this policy if any of our AI-related practices fall within its scope.

Your California Privacy Rights

If and to the extent the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), applies and you are a California resident, you have the right to understand and request that we disclose how we collect, use, disclose, and sell your personal information to the extent permitted by applicable law. For further information, please contact us via privacy@spectrocloud.com or the telephone number listed in the section below.

Your India Privacy Rights

If you are located in India, we process your personal information in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”). This includes processing for lawful purposes such as providing services, improving functionality, and meeting legal obligations.

We may transfer your information outside India (e.g., to the U.S.), and we take appropriate steps to protect it. To exercise your rights or submit a grievance, contact us at privacy@spectrocloud.com.

Your Canada Privacy Rights

If you are located in Canada, we handle your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and share your data only for purposes a reasonable person would consider appropriate in the circumstances, and we’re committed to transparency and accountability in how we manage your information.

Automated Decision Making and Profiling

We don’t use automated systems to make decisions about you that have a legal or significant impact (e.g., denying access to services, employment, or affecting your rights) without human involvement. While we may use technology to help us analyze data, improve our products, or personalize your experience, people are always involved in any important decisions.

Your Rights Over Your Personal Information

Depending where you are located, you may have certain legal rights regarding your personal information under the GDPR, CCPA, CPRA, DPDP, PIPEDA, or other applicable law or regulation.

These may include the right to:

Access your Personal Data
Request that your incorrect personal information be updated or deleted
Request that your personal information be deleted
Restrict the use of your personal information
Object to certain uses of your personal information, including sale or sharing of your personal information
Receive a copy of your personal information in an electronic and machine-readable format
Be exempt from automated decision-making

We will not discriminate against you for exercising the above rights.

You, or an authorized and verified individual acting on your behalf, can exercise the applicable rights by contacting us using the contact details at the bottom of this Privacy Policy. You also have the right to complain directly to a data protection authority about our collection and use of your personal information.

If you would like to make a request and exercise your rights described above, please contact us via privacy@spectrocloud.com or the telephone number listed in the How to Contact Spectro Cloud section.

Appealing a Denied Request

If we’re unable to fulfill your data request, you have the right to appeal the decision. You may simply reply to our response or contact us at privacy@spectrocloud.com and we will review it promptly. We will notify you of the outcome within the timeframe required by law.

IX. How to Contact Spectro Cloud

If you would like to contact us with questions or concerns about our privacy policies and practices, you may contact us via any of the following methods:

Email: privacy@spectrocloud.com

Telephone Number (USA): (408) 418-8868

Mailing Address:
Spectro Cloud, Inc.
1735 Technology Dr., Suite 650
San Jose, CA 95110
USA

Accessibility

If you are not able to access our form, you may request that a copy be provided to you in an alternative format by calling (408) 418-8868 (USA telephone number) or emailing contact@spectrocloud.com.

X. Changes to the Policy

This Privacy Policy may be updated from time to time, to reflect changes in our practices, technologies, additional factors, and to be consistent with applicable data protection and privacy laws and principles, and other legal requirements. If we do make updates, we will update the “effective date” at the top of this Privacy Policy webpage. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our Sites or by contacting you using the email address you provided. Your continued use of Spectro Cloud Sites following an update and the notice identified herein is an acknowledgement and acceptance of the updated policy.